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20% OFF ALL CEMENTED CANDLES, NO CODE NEEDED!!

FAQ

LEAVING A NOTE WITH YOUR ORDER

SENDING A GIFT TO SOMEONE? YES! YOU CAN LEAVE A NOTE ON THE PAYMENTS PAGE . THE LINK IS UNDER THE PAYMENT SELECTION TYPE IT READS " +LEAVE A NOTE".

WILL THE COST SHOW ON MY PACKING SLIP

NO! THE COST WILL NOT APPEAR ON THE PACKING SLIP. ALL PACKING SLIPS ARE GIFT RECIPTS.

TYPES OF PAYMENT WE ACCEPT

WE ACCEPT THE MAJOR CREDIT CARDS VISA, MASTERCARD, AMERICAN EXPRESS, PAYPAL, SHOPPAY AND AFTERPAY!

ADDITIONAL QUESTIONS

ANY ADDITIONAL QUESTIONS? EMEIAL US AT INFO@PREDOMINANTLYBLACK.COM

SHIPPING QUESTIONS

WHY IS SHIPPING SO EXPENSIVE?

WE KNOW! IT SUCKS. BUT PLEASE KNOW WE DO NOT PROFIT OFF OF SHIPPING COSTS. YOU ARE CHARGED WHAT THE PARCEL CHARGES AND RATES ARE UPDATED IN REAL TIME BY THEM VIA OUR WEBSITE.

WHEN WILL MY ORDER SHIP?

ORDERS ARE PROCESSED MONDAY -FRIDAY, PLEASE ALLOW 7-10 BUSINESS DAYS FOR ORDERS TO BE PROCCESSED.

I CHOSE EXPEDITED SHIPPING WHEN WILL MY PACKAGE SHIP?

IF YOU CHOSE OVERNIGHT OR TWO DAY SHIPPING IT DOES NOT MEAN YOUR ORDER WILL BE PROCESSED THE NIGHT YOU PLACED THE ORDER. IT MEANS WHEN YOUR ORDER IS PROCESSED IT WILL BE SHIPPED ACCORDING TO THE SERVICE YOU CHOSE.

IF YOU WOULD LIKE TO JUMP THE LINE , PLEASE CHOOSE THAT OPTION AT CHECK OUT.

RETURNS QUESTIONS

CAN I RETURN MY ITEM?

YES! PB ACCEPTS RETURNS WITHIN 5 DAYS OF RECIVING YOUR ITEM.

ITEMS MUST BE UNUSED.

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